Group Therapy Services

Cancellation Policy

Welcome to Committing to Change LLC. Please review the following Terms and Conditions carefully before purchasing services offered by our agency. By completing your purchase, you agree to the terms outlined below. 1. Payment & Booking Payment is required prior to or at the time of service unless using accepted insurance. Sessions must be scheduled in advance and are subject to therapist availability. 2. Cancellation & Rescheduling Policy Cancellations or rescheduling must be made at least 24 hours in advance to avoid losing the session. Sessions canceled with less than 24 hours' notice will be considered used and cannot be rescheduled or refunded. Where applicable, there is a 15% cancellation fee when sessions are cancelled with less than 24 hours' notice. If the therapist needs to reschedule, you will be given the option to select a new appointment time free of any additional charges. 3. Refunds & Transfers Purchased services are non-refundable and non-transferable once purchased. Sessions cannot be gifted, transferred, or shared with another person. 4. Client Responsibilities EMDR and other modalities of therapy are most effective when sessions are attended consistently. Clients are responsible for attending their scheduled sessions and participating in the therapeutic process. If you are experiencing a crisis or require immediate assistance, please seek emergency services. EMDR and other modalities of individual therapy are not crisis interventions. 5. Confidentiality & Privacy All sessions are confidential and comply with HIPAA regulations. Personal and payment information collected during checkout is securely processed and not shared with third parties. 6. Modifications to Terms Committing to Change LLC reserves the right to update these terms at any time. Any modifications will apply to future purchases. By booking a service, you acknowledge that you have read, understood, and agree to these Terms and Conditions. For any questions, please contact: stephanieknotts@committingtochangellc.com

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